Exchange 2007 / Outlook 2007 change account name but maintain "rules"

We have an end user who has retired from our company after many years of service.  Her email account has numerous Folders / Subfolders / Rules that we don't want to lose.  However, we need to change the name on the email account to our new employee who will be utilizing all the Folders / Subfolders / Rules of the original end user.

We maintain our own Exchange 2007 server on our domain and all end users are members of the domain.

I want to insure that our new employee (once she opens Outlook on the computer) she "sees" her own name as the display name, but all account settings as described above reflect the Folders / Subfolders / Rules of the previous end user.
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

FOXActive Directory/Exchange EngineerCommented:
This behavior can be done by connecting her AD account to that mailbox.  Changing the display name, adding the correct smtp address to it reflecting the new users email address and setting it as default.
Will SzymkowskiSenior Solution ArchitectCommented:
All you need to do is Change the Names within the AD Account that is associated with this mailbox. Once replication has happened It will read the new name on the AD account and update the mailbox accordingly.

Exchange Specifically uses the DisplayName AD Attribute and Alias (samaccountname) from the active directory account.

Changing the names will update accordingly to the mailbox. You may have to wait for replciaiton for users using OAB in cached mode.

baleman2Author Commented:
Must the newly hired end user's "display name" be added to the domain before proceeding?  

This is the reason I ask:  We add domain account names in a generic format.  This is done so that the Window's credentials never change at a particular computer.  In case of personnel changeover, we don't have to create a new domain account for the new end user who will begin to use the computer.

However, we do personalize the email accounts on each computer.  

For instance, the domain account for a computer would be "PCUSER128".  No matter how many times personnel were hired / fired / retired, the next end user would still boot up the computer and login with Windows Username of "PCUSER128".  But, we always personalize the Outlook account on that computer by creating a new domain username STRICTLY for the email account only in AD.  We then create the mailbox on the Exchange Server with that personalized domain username.

In this case, would I still need to create the new end user an account in the domain?  Or, simply make the name changes you described above?
Will SzymkowskiSenior Solution ArchitectCommented:
All you need to do is modify the properties of the AD account above. This will then update the Exchagne Mailbox that it is assocaited with.

Nothing else is required.

As stated this chagne might not be instant depending on your AD Replication.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.