Google Search Not Working Correctly in IE or Firefox

I have both IE 10 and Firefox 41.0.2 installed on my Windows 7 laptop. I also have the Firefox New Tab Override Add-on installed. Without the add-on, new tabs are displayed as blank pages. With the add-on, you can display your home page on each new tab that you open.

When I navigate to google.com, the google home page opens as expected. When I start typing a search term into the search box on the page, the search box "moves" to the top of the window and displays a list of matches. When I choose or finish entering my search term and click the magnifying glass, nothing happens. Just a blank screen.

If I enter a search term into the search box that is on the address bar, however, searches work as expected.

This happens in both IE and in Firefox and is relatively new behavior. I don't recall having this problem until recently (like last 2 or 3 days maybe).

If I use Bing or Yahoo for searches this behavior doesn't occur. It only occurs with google.

I've attached some screen prints.

Any help would be appreciated

Any
Browser-Search-Problem.docx
cbridgmanAsked:
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strungCommented:
Is your antivirus software up to date? Have you run a recent scan?
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jcimarronCommented:
cbridgman--
Try a System Restore to a day before the problem started.
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cbridgmanAuthor Commented:
I'm just running Windows Firewall and it is up to date. Is there a way to scan with it?
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cbridgmanAuthor Commented:
Unfortunately, I'm not sure when it started. I noticed it for the first time a few days ago but didn't think anything about it. It might have been a problem before that.
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jcimarronCommented:
cbridgman----
I do not know if this will make you feel any better, but I just tried searching from the Google home page .  Everything that you described happened to me (search box jumping to the top, blank page when I click the magnifying glass).
However when I run a search from IE (putting the search term into the Address line) the Google results page comes right up.  (Google is my default search engine. )  
This the only way I have searched for years.
Maybe skip running searches from  Google home page and search from IE or FF address lines.
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Dave BaldwinFixer of ProblemsCommented:
I don't have any problem searching from the Google home page with Firefox and IE11 on Win7 or Firefox on XP.  I did see an ad pop-under when I was typing.  Do either of you have AdBlock?
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cbridgmanAuthor Commented:
i do have adblock
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jcimarronCommented:
"Do either of you have AdBlock?"
Not me.
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jcimarronCommented:
cbridgman--
"I'm just running Windows Firewall "
That is not sufficient to stop viruses and malware.
Install apps for both.
I use MS Security Essentials and MalwareBytes (free).
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cbridgmanAuthor Commented:
Oh, I am running MS Security Essentials but not MalwareBytes. I will download that one and start running it. Thanks for that tip
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jcimarronCommented:
cbridgman----
When I use the Google home page and enter a search term (even though it jumps to the top) but now click the Google Search button (not the magnifying glass) I get the expected list of results.
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Dave BaldwinFixer of ProblemsCommented:
That's a good point.  For some searches, I get a results list as I'm typing.  But for some others, I have to press return or click on the Search button before they appear.
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cbridgmanAuthor Commented:
does anyone think there is a way to fix this google behavior? If not, how do I close a question without accepting a solution?

Let me know. thanks.
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jcimarronCommented:
cbridgman--
But don't you have a solution?  Post http:#a41145866  says what you experience seems to be normal behavior or at least experienced by some others in the forum.  Post http:#41146045  tells you how to get Google Search to work.
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cbridgmanAuthor Commented:
I don't think so. I don't think that Google is behaving properly. The search box in the middle of the screen disappears as soon as I start typing in it and a search box opens at the top of the page where I can continue typing. That part is fine. The part that isn't fine is that when I finish typing my search terms in that box and click the box's magnifying glass, nothing happens. Google does not return any results. To force it to return results, I have to type the search text into the little search box that is on the same line as the address bar. I don't think that is normal behavior. Google should return results as soon as I click the magnifying glass.

Take a look at the new set of screen prints that are attached.
Browser-Search-Problem1.docx
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jcimarronCommented:
I really do not know why you should care if Google does not search the way you think it should.
I have posted
"However when I run a search from IE (putting the search term into the Address line) the Google results page comes right up.  (Google is my default search engine. )"
"When I use the Google home page and enter a search term (even though it jumps to the top) but now click the Google Search button (not the magnifying glass) I get the expected list of results. "

So you have at least two ways to search using Google.  
And I have stated that I get exactly the same results you do if I use the magnifying glass.  Why fight it?
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Dave BaldwinFixer of ProblemsCommented:
What are the left two icons at the top in this pic?  I don't have them but I don't have Skype either.
Firefox icons
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cbridgmanAuthor Commented:
I have a product called UltraMon installed. It gives you better control over two or more monitors
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cbridgmanAuthor Commented:
I'm just being picky on the fact that the search button (magnifying glass) doesn't work the way it did a few weeks ago. It's kind of a pain that it doesn't work that way. That same box, at the top of the page, tells you to "press enter to search" after you stop typing. When you press Enter, just like the magnifying glass, nothing happens.

I don't know what you mean by the Google Search button. That is what I thought the magnifying glass was for.
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jcimarronCommented:
cbridgman--
Using IE and the Google home page, when you enter a search term and the entry jumps up to the new search line and several choices are offered, you may see that, at the bottom of the list, you are instructed to "Press Enter to search".  So it seems Google has abandoned the use of the magnifying glass.
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cbridgmanAuthor Commented:
Looks like they've abandoned the use of "Press Enter to Search" too.

I don't get why but I guess I will just have to live with the inconvenience
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Dave BaldwinFixer of ProblemsCommented:
The problem is that you are both wrong.  I say that because on my computers in the current version of Firefox on Windows XP, Vista, and Win7, the Google home page acts as it always has.  'enter' and the magnifying glass both work and I never get stuck with blank pages.  Also... IE9 on Vista and IE11 on Win7 act the same also, no problems with the Google home page.

My conclusion is that both of you have something blocking the operation of the Google home page search feature.  Google home page does not act differently than it did a couple of week ago.  At least not on my computers.
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Dave BaldwinFixer of ProblemsCommented:
And to further make the point, the Google home page search features work as they have in Firefox on my Mac and Ubuntu Linux machines.  The Google home page is not the problem.  I honestly don't know what is causing you problems because on the 5 computers I've checked, I'm not seeing the problems you're described.
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jcimarronCommented:
Dave Baldwin--
I think part of the problem is "what browser are you using"
I have for the most part reported on actual experience using IE.  You just have not read my posts accurately.
Please do not tell me I am wrong reporting what I have experience and posted.

cbridgman--
What did you do to reach that conclusion?  When I use FF it takes me directly to the search page when it feels I have entered enough info.  No need to click the magnifying glass or "Press Enter to Search".
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Dave BaldwinFixer of ProblemsCommented:
I think I will say you are wrong because things you have said are not true.
So it seems Google has abandoned the use of the magnifying glass.
Nope, not true on any of my computers.  It may not work on yours at the moment but it does on all 5 of mine that I have checked.
Looks like they've abandoned the use of "Press Enter to Search" too.
That also works fine on all 5 of my computers.

Note that I used the current version of Firefox on 4 of the computers, an older version on Linux, and IE9 on Vista and IE11 on Win7.  That's the browsers I've used.
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jcimarronCommented:
cbridgman----
Why start a search with www.google.com?  I have not done that in years.
I have set Google as my default search engine in FF and IE.  If I want to search in either browser I just enter the search terms in the address line of the browser.  When I click Enter I get the Google search results.  
Wouldn't that be simpler?
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