John M
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User having issue with one email is sending to junk in Outlook 2010
In Outlook 2010-A user is getting only one email that is coming from one sender- which keeps going into her junk folder
After checking her rules there are none! She even added her to the safe sender list (not Junk)
we are using Exchange 2010
After checking her rules there are none! She even added her to the safe sender list (not Junk)
we are using Exchange 2010
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Does it happen to be an Exchange 365 account? I believe there is a setting in the OWA that can override any settings in Outlook. If so, changing that setting may stop the issue without having to set a rule.
User is internal or External ?
Can you disable your antivirus & check.
Can you check with new outlook profile ? How it goes.
Can you disable your antivirus & check.
Can you check with new outlook profile ? How it goes.
Will.