I have a hunt pilot 6601 that we need to give voicemail capabilities to when it can not be answered. What I have done is setup a new DN 6635 and a voicemail box for that DN. I have modified the Forward Hunt no answer and Forward Hunt busy to 6635, also I have set the alternate extension in unity for 6635 to be 6601. However when you call and wait for a voicemail you just get a busy signal. Any ideas of what I am doing wrong here?
This is what I have been going off of to get this to work. We are running Call Manager 7.1.5 and Unity 10.5
Thank you for your help,