HP LJ P2035 problems in Server 2008 R2

Brand new server (HP ProLiant ML150 G9 - Server 2008 R2) having problems with a USB printer.  There are 4 network printers that work great, and a legacy USB printer the owner would like to continue to use.  The P2035 must use HP Universal print drivers in 2008 R2, and it worked in the beginning to print one job and then just sit idle.  No jobs would be shown in the queue, they would flash quickly like they were sent off to the printer successfully.  I tried P2015 and P2050 drivers but only got ASCII code print outs.  Tried PCL 5 Universal also.  Now I go back to HP Universal PCL 5 and the printer has disappeared from view in the device and printers page.  All of the other printers show and continue to work.  I have restarted the print spooler several times.  If I open a print dialogue box the printer shows up, but I am not attempting to print to it until I see the print queue.  It is not possible to restart the server until the evening, which is next on my list.  I have removed any instances in registry for that printer, recreated a new printer and the same thing happens.  I can create a new printer that is not using USB001 and it appears just fine.
Jason JohanknechtIT ManagerAsked:
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Jason JohanknechtIT ManagerAuthor Commented:
Was able to restart server.  No change.
Spike99On-Site IT TechnicianCommented:
I have experience using the HP LJ P2035 in a terminal server environment. It's important to know that it's only compatible with the PCL 5 printer language.  As an alternative, you can also use the HP LaserJet P2015 PCL 5e driver for the P2035: we had success with that driver.  Did you try the PCL 6 or PCL 5e version of the P2015 driver?

This HP document has more information about using their drivers in a Citrix or Remote Desktop environment.


That document states that the HP LJ P2035 isn't supported on Citrix and Remote desktop servers, but I have been able to get that printer to work using the P2015 PCL 5e driver. (see page 9 of the document above).

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@DataPro Did you ask the same question on Stackexchange?

The problem is still that the printer does not seem to support PCL. Page 9 of Alicia's PDF states:

Printer   Citrix support   PCL             Host based      Postscript
LJ P2035   No              Not supported   Not supported   N/A

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There also seem to be no Server 2008 drivers for it. As it's a USB printer, you cannot get the PCs to print direct to it. It is possible that you may be able to get it to work by:

1. Install any PCL driver on the server.
2. On the PCs, install the correct (host-based driver) and then change the port to the server. That may work if the driver allows installation without being physically connected to the printer
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According to the specifications, the Print languages supported by the LaserJet P2035 model are Host Based, UPD (HP PCL5e), which seems to indicate that it does support PCL.
Jason JohanknechtIT ManagerAuthor Commented:
I have not posted on any other site.  I did find another view of printers where the printer is shown and I can access the print queue.  The p2015 driver is the one included in wndows and it doesn't state which pcl version.  The universal pcl 5 is working.  Still curious why I cannot view the Pinter I. The devices and printers???
The p2015 driver is the one included in wndows

Which version of Windows, Server 2008? HP don't have one on their website.
Jason JohanknechtIT ManagerAuthor Commented:
Server 2008 R2 like stated in original post.
According to Microsoft's compatibility guide, the P2035 is compatible with Windows 7 and Vista. Server 2008 is not mentioned.

Where did this driver come from? If you go to Printer Properties > Advanced, what is the driver called?
Jason JohanknechtIT ManagerAuthor Commented:
Please review the entire issue (The original post).  The problem is not that it won't print, but rather I cannot see the printer listed in the devices and printers page.  I cannot right click on something I cannot see.  Any printer I make going forward using a USB port is not visible on that page.  But if I attempt to print something, the printers will show in the print dialogue box and I can successfully print to it.  The 64-b-bit HP Universal PCL 5 driver is the one that successfully prints.
Jason JohanknechtIT ManagerAuthor Commented:
The printer still works great, but I cannot view in the device and printers page.  Has anyone else experienced this issue?
Jason JohanknechtIT ManagerAuthor Commented:
The printer works, but we still have to use work around to administer the printer.
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Windows Server 2008

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