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Netscaler 10.1 and Citrix Reciever

Hi

I have an issue with applications getting stuck when using Citrix receiver on IPAD/IPHONE. It works fine when I'm on the same network, but from external it gets stuck at stating application...

I have read various posts on internet and tried tweaks to not avail, what am I missing, is it something on the firewall or Netscaler?

https://discussions.citrix.com/topic/356705-receiver-stuck-on-starting-connection-in-progress/

Thanks

gheist

Check firewall logs for traffic being denied one or other way.
Here the full list (you dont need all)
https://support.citrix.com/servlet/KbServlet/download/2389-102-704421/CTX101810_28th_June_2013.pdf7

SOLUTION

Sekar Chinnakannu

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Dirk Kotte

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badabing1

ASKER

Thanks ill check these settings and come back with an update.

badabing1

ASKER

ok i have checked what is suggested above all looks fine?

Brian Murphy

When you say external, how do you have the receiver configured to connect?

Are you using Micro-VPN?

Or, are you using the actual receiver?

Do you have an external Secure VPN Virtual Server aka Secure Gateway VIP configured?

That is Port 443. It uses a registered SSL Certificate and HTTPS over ICA.

SOLUTION