Can't access the control panel under Windows 8.1

I cannot access the Control Panel.
I get the dialog box but nothing more.

Suggestions as to getting the Control Panel to display its self?

Elton BrownAsked:
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JohnBusiness Consultant (Owner)Commented:
Control Panel is built into Windows (any version) and the lack of control panel means the system has been compromised.

Run DISM (Microsoft Repair tool).

Open cmd.exe with Run as Administrator.
DISM.exe /Online /Cleanup-Image /Scanhealth (takes 15 - 20 minutes).   <--- Just a verify step.
DISM.exe /Online /Cleanup-Image /Restorehealth (takes 15 - 20 minutes).
Restart the computer and test.

If that does not work, back up your data, know where your software can be found and run the Windows 10 update link (media creation link).

There is an install step that asks "Keep Data and Programs" or "Keep Nothing". Select the latter and do a clean install.
Eng. Nidal KamalInformation ConsultantCommented:
Good day,

To run control panel , one can press Windows key + X both together. Then choose control panel from the show menu.

Moreover, one can check and get 2nd opinion on Malware infection, by downloading HitmanPro from

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Qlemo"Batchelor", Developer and EE Topic AdvisorCommented:
What exactly do you mean with "get the dialog box but nothing more"?
John's recommendation on trying a repair is great. The recommendation to upgrade to W10 is exaggerated, unless you want to have W10 (and you should ;-)).
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Alan HendersonRetired marine engineerCommented:
System File Checker could help.

SFC is an invaluable tool in Windows. It checks that all Windows files are where they should be and that they’re uncorrupted, it then puts things right. If you’ve done all your virus checking, error checking and defragging, but Windows is still doing strange things, then SFC can be your saviour.
Normally the control panel can be started via.
<Windows key + R> |control.exe
or  Start |type run |click Run |control.exe
If this does not work then you might do a virus/malware scan.
You could try Microsoft Safety Scanner for that.
JohnBusiness Consultant (Owner)Commented:
@cdplayer - Have you tried repairing your system or scanning for viruses?
Caroline bennettCommented:
May be its due to user account corruption. Try to create new user account and then move files from corrupted user account to new one.
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Windows 8

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