alexwhite19800
asked on
Lync 2013 and Persistent / Group chat
Hi
I understand that with Lync 2013 (server/client) comes the ability to have persistent chat. I'm trying to understand what this is really.
Is the same the same functionality as a chatroom where messages are displayed indefinitely (i.e. don't need at least one party to remain active, and also a client can jump in and out and see the history).
Had some questions:
1. Does there need to be more than 2 parties for persistent chat to work (i.e. does it require multi-party, not just 1 to 1)
2. Can persistent chat be enabled for just 1 to 1 messaging
3. Is this dependent on the client (i.e. will this work with Lync 2010 client or mobile clients)
4. Do all parties require the same client
I understand that with Lync 2013 (server/client) comes the ability to have persistent chat. I'm trying to understand what this is really.
Is the same the same functionality as a chatroom where messages are displayed indefinitely (i.e. don't need at least one party to remain active, and also a client can jump in and out and see the history).
Had some questions:
1. Does there need to be more than 2 parties for persistent chat to work (i.e. does it require multi-party, not just 1 to 1)
2. Can persistent chat be enabled for just 1 to 1 messaging
3. Is this dependent on the client (i.e. will this work with Lync 2010 client or mobile clients)
4. Do all parties require the same client
ASKER
thanks do you know the answer to these questions:
1. Does there need to be more than 2 parties for persistent chat to work (i.e. does it require multi-party, not just 1 to 1)
2. Can persistent chat be enabled for just 1 to 1 messaging
3. Is this dependent on the client (i.e. will this work with Lync 2010 client or mobile clients)
4. Do all parties require the same client
1. Does there need to be more than 2 parties for persistent chat to work (i.e. does it require multi-party, not just 1 to 1)
2. Can persistent chat be enabled for just 1 to 1 messaging
3. Is this dependent on the client (i.e. will this work with Lync 2010 client or mobile clients)
4. Do all parties require the same client
ASKER CERTIFIED SOLUTION
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Here is more information about persistent chat : https://technet.microsoft.com/en-us/library/gg412965(v=ocs.15).aspx
Benefits of Persistent Chat
Chat rooms are easy to create, find, and access (if you are granted permission!)
Chat rooms are ways to contain all information in a single place and reduce the need for long email threads
All messages are persistent and searchable. This way you never lose a message
You can set different types of notification and be alerted when something or someone of interest to you is mentioned in rooms you are following
Some scenarios where Lync Persistent Chat is very useful
Coordinate events
Create ask-the-expert/Q&A forums
Brainstorm
Create a bulletin-board environment for evolving topics
Collect feedback from colleagues/test new features
Collaborate
Share information between employees across shifts
How Persistent Chat Works
One of the key architectural points to keep in mind with Lync Server 2013 Persistent Chat is how requests are routed to the Persistent Chat servers. Persistent Chat services run on a dedicated pool. The Persistent Chat pool depends on the Lync Server pool to route messages to the Lync clients participating in a discussion. Lync clients communicate with the Persistent Chat services by using Extensible Chat Communication Over SIP (XCCOS).
The following steps outline at a high level the client sign-in process to Persistent Chat:
The Lync 2013 client retrieves basic permissions from Lync Server 2013 via in-band provisioning.
Lync Server 2013 responds to the Lync client if the user has the ability to sign in to the Persistent Chat pool.
The Lync 2013 client contacts the Persistent Chat server.
The Persistent Chat server responds with the rooms the user has been granted rights to participate in.
The Lync 2013 client retrieves the list of accessible rooms.
The Lync 2013 client sends message invites to any new room the user wishes to participate in.