Change exchange server name that outlook clients connect to

We removed all references to non-fqdn name in exchange mailserver and successfully applied wildcard cert.

Now we need to update email clients to point to the new name as the client sees the new certificate which doesn't match the old name configured in the clients

The clients do not allow manually changing the server name.

outlook client 2010
exchange server 2010
LVL 13
Greg HejlPrincipal ConsultantAsked:
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FOXActive Directory/Exchange EngineerCommented:
Go in to Exchange 2010 and change your autodiscover and outlook anywhere settings so that it points the correct server.
Greg HejlPrincipal ConsultantAuthor Commented:
Hi Foxluv,

I've been in Server configuration>Client Access and used the shell to change autodiscover settings.
the outlook clients are still seeing the old server name.
Run the below PS script and post the output here.  If you want to mask the domain name, that's fine, but be mindful as we're looking for any internal references.  Don't get too crazy with the masking or we'll miss the offending record.

get-OwaVirtualDirectory | fl *url*
get-EcpVirtualDirectory | fl *url*
get-ActiveSyncVirtualDirectory | fl *url*
get-OabVirtualDirectory | fl *url*
get-ClientAccessServer | fl *uri*
get-WebServicesVirtualDirectory | fl *url*
get-OABVirtualDirectory | fl *url*
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Greg HejlPrincipal ConsultantAuthor Commented:
Thanks!  Here's the output:

PS C:\Windows\system32> get-OwaVirtualDirectory | fl *url*

Url             : {}
Exchange2003Url :
InternalUrl     : https://mobile.*****
ExternalUrl     : https://mobile.*****

PS C:\Windows\system32> get-EcpVirtualDirectory | fl *url*

InternalUrl : https://mobile.*****
ExternalUrl : https://mobile.*****

PS C:\Windows\system32> get-ActiveSyncVirtualDirectory | fl *url*

MobileClientCertificateAuthorityURL :
InternalUrl                         : https://mobile.*****
ExternalUrl                         : https://mobile.*****

PS C:\Windows\system32> get-OabVirtualDirectory | fl *url*

InternalUrl : https://mobile.*****
ExternalUrl : https://mobile.*****

PS C:\Windows\system32> get-ClientAccessServer | fl *uri*

AutoDiscoverServiceInternalUri : https://mobile.*****

PS C:\Windows\system32> get-WebServicesVirtualDirectory | fl *url*

InternalNLBBypassUrl : https://svraamx01.*****tech.local/ews/exchange.asmx
InternalUrl          : https://mobile.*****
ExternalUrl          : https://mobile.*****

PS C:\Windows\system32> get-OABVirtualDirectory | fl *url*

InternalUrl : https://mobile.*****
ExternalUrl : https://mobile.*****
That output looks good.  I assume the external and internal match where you've masked.

If you're using a wildcard cert, you need to run this -

Set-OutlookProvider EXPR -CertPrincipalName msstd:*

The * is for the wildcard cert.  Replace with your domain.
Also run your system through to make sure all looks good there too.

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Greg HejlPrincipal ConsultantAuthor Commented:
Thanks for the assist!  your exchange shell knowledge helped immensely!

I also ran across another tweak that made everything work better.

Adding  _autodiscover SRV DNS records for the email domains we have.
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