Change exchange server name that outlook clients connect to

We removed all references to non-fqdn name in exchange mailserver and successfully applied wildcard cert.

Now we need to update email clients to point to the new name as the client sees the new certificate which doesn't match the old name configured in the clients

The clients do not allow manually changing the server name.

outlook client 2010
exchange server 2010
LVL 13
Greg HejlPrincipal ConsultantAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

FOXActive Directory/Exchange EngineerCommented:
Go in to Exchange 2010 and change your autodiscover and outlook anywhere settings so that it points the correct server.
Greg HejlPrincipal ConsultantAuthor Commented:
Hi Foxluv,

I've been in Server configuration>Client Access and used the shell to change autodiscover settings.
the outlook clients are still seeing the old server name.
diperspCommented:
Run the below PS script and post the output here.  If you want to mask the domain name, that's fine, but be mindful as we're looking for any internal references.  Don't get too crazy with the masking or we'll miss the offending record.

get-OwaVirtualDirectory | fl *url*
get-EcpVirtualDirectory | fl *url*
get-ActiveSyncVirtualDirectory | fl *url*
get-OabVirtualDirectory | fl *url*
get-ClientAccessServer | fl *uri*
get-WebServicesVirtualDirectory | fl *url*
get-OABVirtualDirectory | fl *url*
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

Greg HejlPrincipal ConsultantAuthor Commented:
Thanks!  Here's the output:

PS C:\Windows\system32> get-OwaVirtualDirectory | fl *url*


Url             : {}
Exchange2003Url :
InternalUrl     : https://mobile.*****tech.com/owa
ExternalUrl     : https://mobile.*****tech.com/owa



PS C:\Windows\system32> get-EcpVirtualDirectory | fl *url*


InternalUrl : https://mobile.*****tech.com/ecp
ExternalUrl : https://mobile.*****tech.com/ecp



PS C:\Windows\system32> get-ActiveSyncVirtualDirectory | fl *url*


MobileClientCertificateAuthorityURL :
InternalUrl                         : https://mobile.*****tech.com/Microsoft-Server-ActiveSync
ExternalUrl                         : https://mobile.*****tech.com/Microsoft-Server-ActiveSync



PS C:\Windows\system32> get-OabVirtualDirectory | fl *url*


InternalUrl : https://mobile.*****tech.com/OAB
ExternalUrl : https://mobile.*****tech.com/OAB



PS C:\Windows\system32> get-ClientAccessServer | fl *uri*


AutoDiscoverServiceInternalUri : https://mobile.*****tech.com/Autodiscover/Autodiscover.xml



PS C:\Windows\system32> get-WebServicesVirtualDirectory | fl *url*


InternalNLBBypassUrl : https://svraamx01.*****tech.local/ews/exchange.asmx
InternalUrl          : https://mobile.*****tech.com/EWS/Exchange.asmx
ExternalUrl          : https://mobile.*****tech.com/ews/exchange.asmx



PS C:\Windows\system32> get-OABVirtualDirectory | fl *url*


InternalUrl : https://mobile.*****tech.com/OAB
ExternalUrl : https://mobile.*****tech.com/OAB
diperspCommented:
That output looks good.  I assume the external and internal match where you've masked.

If you're using a wildcard cert, you need to run this -

Set-OutlookProvider EXPR -CertPrincipalName msstd:*.contoso.com

The * is for the wildcard cert.  Replace contoso.com with your domain.
diperspCommented:
Also run your system through https://testconnectivity.microsoft.com/ to make sure all looks good there too.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Greg HejlPrincipal ConsultantAuthor Commented:
Thanks for the assist!  your exchange shell knowledge helped immensely!

I also ran across another tweak that made everything work better.

Adding  _autodiscover SRV DNS records for the email domains we have.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.