why can't I open a pdf file from a web page?

Everytime I select a  link on webpage to open a pdf. it gives me a blank white page.  I am using IE 11 with Windows 7.
soniadavisAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Bob SouthSystems AdminCommented:
Check to see if your browser is set to "open the .pdf in the browser window" or download it.  More than likely it's a security settings in your internet options.  Being that it's IE11 there should be an Adobe add-on that may need enabled.
0
GauthierCommented:
- Check in Internet Explorer Internet Option, tab programs, button Manage add-ons
that the Adobe PDF Reader is enabled.
If it still fail:
- in Internet Option, Security Tab, click Default level.
If it still fail:
- Reinstall acrobat reader DC
If it still fail:
- In Internet Option, Advanced Tab, click Restore advanced settings.
If it still fail:
- In Internet Option, Advanced Tab, click Reset.
If it still fail:
- Check for viruses.
If it still fail:
- Upgrade your graphic driver.
If it still fail:
- uninstall security software, browser protection software, check for policies in the registry etc and repeat above steps.
If it still fail:
- Reinstall windows or use another browser.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
NeuroSheathCommented:
Try changing the "Internet Explorer" registry to open a new tab for the PDF file.
Make sure Internet Explorer is closed.
Click "Start"
In the 'Search' box enter "regedit". Then click 'enter'
'HKEY_CURRENT_USER' - expand folder
'Software' - expand folder
'Microsoft' - expand folder
'Internet Explorer' - expand folder
'Main' - click on folder
     In the right column
     'TabProcGrowth' - double click
             change the value from '0' to '1'
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Internet Protocols

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.