Exchange 2010 P2V Conversion Issues

Ran a P2V of our Exchange 2010 email server this weekend and ended up with a weird issue where email sent from one internal user to another internal user would not deliver.  I tried it on the Outlook client cached & non cached and through OWA, same result.

From what I can tell the P2V was clean with no issues.  I even went as far as to remove the old physical hidden hardware in device manager with the same result.  External email is fine and internal email from our monitoring devices (SCOM, SolarWinds, etc) would deliver fine.  However, from Outlook I would send an email, it showed up under the Sent folder but I'd check the queue on the exchange server and I would see nothing during the send process.  I tried it with 3 different internal accounts with the same result.  

I figured there was some weirdness with the VMWare converter P2V process so I tore that VM down and started over via Unitrends using a baremetal restore to virtual.  Restored the exchange server, pushed down the exchange databases, mounted them, same result.

Anyone run into this before?
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AmitIT ArchitectCommented:
P2V for Exchange server is not recommended. You better install Exchange server on VM and move the mailboxes to new server and then decommission old server.
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
How are you doing the P2V.....

Did you make sure, that you shutdown ALL the services on the Physical Exchange Server before completing the P2V?

and setting them to manual.

Removing all the physical software.

After powering up the Exchange Server, completing all post P2V processes.... and then completing networking, and then setting services to Automatic and then restarting...

if you didn't really do any of that, Yes, you can have all sorts of weird issues!

It's possible to P2V live Exchange Servers with no issues....

see my EE Article for help

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sjohnson_AerosimAuthor Commented:
We did NOT shutdown the services, that's the only thing different about our process that we did not do.  We've done over 40 P2V's in our environment on all types of servers (AD, SQL, etc) with all services turned up so we had assumed, probably incorrectly, that we could run this conversion with services turned up as well.   On our next maintenance window we're going to try again with the services turned off and see what happens.
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
I would *NEVER* do a live P2V with services up and running, not with VMware Converter!
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