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Joe RuddFlag for United States of America

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Outlook Issues when Sending email

Hello,
I'm running MS Office 365 2013 Office, installed locally on our computers, Windows 7 - 8GB.
I have two clients who have sent out emails only to have them stick in the Outbox. Nothing I do sends the email out it remains stuck there. But when the Outlook product is closed and reopened the emails are gone, "I mean gone" not sent or sitting anywhere within the client, the end user must remember what they typed and retry sending them again. It usually gets sent out the second time around.

On top of this the product is also sluggish on some systems and not others.

I have tried removing plugins, and I tried few other things found online for both issues but without luck.

Any help would be greatly appreciated!
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John
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Thanks JohnH,
We've already done both of those, I must admit that it hasn't happen since we've made the adjustments, but I worry that it isn't over.
Thanks and if you have troubles, just ask again.