Server Hardware Repair and maintenance

Hello good People of EE,

Please I applied for Server Hardware maintenance and repair job, although, In my current place of work, I do all kind of IT work ranging from Installation, configuration and Implementation of IT Infrastructure, but anytime we have issue with our equipment i.e Server, I always take it to service center.

Although I am a MCSE certified on Server Infrastructure, but is there any other things I should know about server hardware repair? and which question should be expected from the Interviewers.

Please all advice will be appreciated.


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Server Hardware:
Kay players you should know about, HP, DELL, IBM, Fujitsu, research the the hardware over the last 2 years to ensure you are up to date with the latest products that are out there in the market. Ensure you review all areas of technology server side to include Server/SAN/NAS/Enclosures

Server Software:
Each provider has different GUI applications, take the top 2-3 and watch the Youtube videos on how to configure and navigate the software, also confirm other access via CLI both over telnet and console. Research Firmware for the above vendors, know how to update specific Items within the servers as this is always a base requirement

Ensure you know what hyper-visors can run on what hardware and what the potential impact can be when replacing parts (MAC address changes for Nic's, RAID rebuilds for RAID cards)

Common Faults:
research the top 10 common faults for the above hardware, my experience shows that these revolve around Motherboards, RAM and Raid Controller, BIOS batteries.

Company Research:
Review the website of the company and check what services they explicitly offer, you can research and talk around these during the interview.

Let them know you can use google to fix issues, that you have Experts-Exchange and have good community knowledge.

HP/Dell and others are the best people to call when something goes wrong. some times you just do not have the tools to fix the issues and you have to call the big boys in to support.

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PowerEdgeTechIT ConsultantCommented:
In general, servers aren't much different from computers, so if you are comfortable working with computer hardware, I would recommend becoming familiar with some of the features of servers that set them apart from computers: BMC/ESM - nearly all servers have a management devices for monitoring, managing, and/or troubleshooting server hardware. Most servers have redundant power supplies, multiple NIC's, RAID controllers, and take server-grade drives, memory, and processors. Know why they are there, why, and what they can do. You should know the basics of RAID.
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Server Hardware

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