Automatic Email Server Notifications in Exchange Server 2010 not sending externally


We have set automatic replies via the Rules Wizard in Outlook 2010 but they are not sending to eternal recipients.  Internally, this rule works fine. I have also tried the "reply using a specific template" option but I get the same issues.

The Outlook rule being used
Out of office works fine, however it is not suitable for our needs.

I have checked Message Tracking and it looks like the autoreply is successfully sent to the Exchange server but it does route to transport and subsequently is not sent. I can't find this email on any queues and it's not showing up any errors, though I may not be looking in the right place.

What message tracking shows
Please can anybody help on a fix?
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Will SzymkowskiSenior Solution ArchitectCommented:
Open the Exchange Management Shell and the the following command..
Get-RemoteDomain | fl *

Open in new window

Make sure that
AutoReplyEnabled = True
AllowedOOFType = External

If those settings are not correct then you need to change them using set-remotedomain.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
granite03Author Commented:
Excellent, that seems to have worked.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.