I have a Windows 7 system that was originally purchased in 2008 that has a gigabyte motherboard, a system drive that is one terabyte Raid 1, data drive that is one terabyte Raid 1. And a media drive that I use for my media that is 3 TB also Raid 1.
The windows 10 diagnostic tool said that I could upgrade, and iwindows 10 ran fine until it applied additional updates it which time it comes back with an excess will boot device and regularly crashes. TechSupport at gigabyte indicated that that system drivers for the motherboard would not be supported under windows 10.
I had ghosted my system prior to doing the upgrade, but now as I am attempting to boot to the Norton ghost 15 recovery DVD and Norton ghost 15 Thumb Dr. the system does not recognize them.
I have goine into the bios and set the boot order as well as used F 12 to attempt to boot off of the DVD but they do not appear to be recognizable. When the system boots I can see that the DVD drive and thumb drive light flashes so I know that it is at least getting power.
Gigabyte technical support suggested removing the bios battery waiting 60 seconds reinstalling the battery and load failsafe configuration to see if that would fix the problem as I guess he suspected the bios was somehow corrupted. I had I hopes for that solution but it did not fix the problem.
Without being able to boot into recovery mode I'm not sure how to restore my ghost image to the operating system Drive.
Any suggestions on how to get my system to recognize the thumb drive and DVD drive.