I have a laptop HP Envy 14, I5, 2.53 GHz processor with 4 GB of RAM. Running Windows 10 upgrade. When the computer goes to sleep either by shutting the lid or just inactive, I open lid or move curser and the mouse pointer shows up with the circle moving to let me know it is attempting to wake up. Then it will stop for 10-15 seconds and start again. It never restarts. I can force shut down and do a cold boot only. I have run virus scans and a couple of the Norton Power Eraser, Malware bytes. None of them at same time. Only have Norton installed. I run the Malwarebytes from thumb drive.