Cisco Swtich Support

Just buy 4 new switches from vendor. I wonder whether Cisco provide any general technical support (say email) for some technical problem ?  Or, I need to pay for additional money for these kind of services ?

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Usually you have t buy support contract with the hardware so you can have it replaced within 4 hours after failure. There is also warranty, depends on the device - up to 10 years.
Muhammad BurhanManager I.T.Commented:
please consider the link for configuration and troubleshooting related solutions.
Sajid Shaik MSystem AdminCommented:
cisco will support on SMART net contract basis

if you purchase smartnet with those switches then you can go ahead with cisco for support ..

for mode details check the following link:

all the best
Luke SmithSenior Manager, Production EngineeringCommented:
They require a contract purchased for Smart-Net. However, I've used their community forums and sometimes can get advise if you don't want to purchase the contract.

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