Asta Cu
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W10 Corruption was detected during soft recovery in logfile C:\Users\USERNAME\AppData\Local\TileDataLayer\Database\EDB.log
Event log is FULL of these errors right after he lost the ability to click the start menu and opening JPG files was very slow. Another Q here started after the system was dropped and I'll include the link. Need to figure out how to fix / delete / recreate corrupted logfile as indicated in this sample.
svchost (3148) TILEREPOSITORYS-1-5-21-173 0992688-21 70346420-2 639683965- 1001: Corruption was detected during soft recovery in logfile C:\Users\USERNAME\AppData\ Local\Tile DataLayer\ Database\E DB.log. The failing checksum record is located at position END. Data not matching the log-file fill pattern first appeared in sector 75 (0x0000004B). This logfile has been damaged and is unusable
The other is here: https://www.experts-exchange.com/questions/28806819/W10-HP-desktop-lost-OS.html
Thank you very much for help.
Asta
svchost (3148) TILEREPOSITORYS-1-5-21-173
The other is here: https://www.experts-exchange.com/questions/28806819/W10-HP-desktop-lost-OS.html
Thank you very much for help.
Asta
SOLUTION
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Hard Drive errors. The machine fell down, right?
Was the HDD tested at all? If yes then how?
ASKER
Yes no errors found. Used the win 10 routine
No errors
Yes it dropped a couple of feet and at boot no longer had a working start menu
No errors
Yes it dropped a couple of feet and at boot no longer had a working start menu
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SOLUTION
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ASKER
I hope to hear from him this weekend but believe it's a 1.5 TB Seagate so their tool may help
So far he has been making some headway. For example he redefined what he views pictures with and now photos (jpg) images load quickly whereas before it was taking about two minutes for an image to load. The mouse behavior also seems to have changed so that Now the left mouse button click works as it should, after changing theme. He has backed things up to an external hard drive.
Did find a rather long routine to rebuild that data layer log file that I show at the beginning of this question which shows corrupted but I'm not sure he has haven't gotten there yet It may not even work
Thank you for all your help it sure is appreciated
Alas. Troubleshooting can be quite arduous, but doing a reinstall for him would be the last thing he wants to do
So far he has been making some headway. For example he redefined what he views pictures with and now photos (jpg) images load quickly whereas before it was taking about two minutes for an image to load. The mouse behavior also seems to have changed so that Now the left mouse button click works as it should, after changing theme. He has backed things up to an external hard drive.
Did find a rather long routine to rebuild that data layer log file that I show at the beginning of this question which shows corrupted but I'm not sure he has haven't gotten there yet It may not even work
Thank you for all your help it sure is appreciated
Alas. Troubleshooting can be quite arduous, but doing a reinstall for him would be the last thing he wants to do
SOLUTION
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ASKER
Thank you for all your help.
I look forward to hearing from him within the next couple of days and I will update
I look forward to hearing from him within the next couple of days and I will update
ASKER
I have not received an update yet.
I'm not sure if we should close this or wait. He's out of town for at least another week
I'm not sure if we should close this or wait. He's out of town for at least another week
ASKER
Your help is appreciated.
He has not been able to tackle this issue and I don't want to keep it open any longer; valuable information shared here for which I thank you.
He has not been able to tackle this issue and I don't want to keep it open any longer; valuable information shared here for which I thank you.