sys prep windows 10

getting error processing sys prep plug-ins

system preparation  tool 3.14
a fatal error occurred while trying to sys prep the machine.

then this happen

error!
sys prep.exe / export "c:\dell_pe_folder\bcd_store_save" failed. erro code: 0

please help
phillip bessixAsked:
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CompProbSolvCommented:
Does that folder exist?  Can you write to it?
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Windows 10

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