Group Messages To T-Mobile

Hello,

I've noticed that some of my t-mobile users cannot receive group messages or email-to-text messages send to the group. Individual messages work OK. Any suggestions?
exhuserAsked:
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Najam UddinCommented:
If you send a message to multiple people and at least one person isn't using group messaging, an individual message will go to each recipient using either SMS or MMS. Only the original sender will get any responses to these messages, in separate message threads.
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RayData AnalystCommented:
More information here . . .

https://support.t-mobile.com/thread/88202
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exhuserAuthor Commented:
Again, this is not just SMS/MMS -- email to text seems to be the same problem -- if I send an email to multiple t-mobile recipients.
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Jackie ManCommented:
Obviously, if the message is regarded as spam, it will not deliver to the end user's device.

SMS gateway is just like a mail server and if t-mobile has turned on the filter based on some undocumented rules for some users, no SMS or MMS will be delivered to the user's device.

It is something on the receiving side, nothing can be done on the sending side.

https://support.t-mobile.com/message/452203
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Jackie ManCommented:
For your information, if I send marketing emails to more than 30 recipients via Outlook 2010, nearly half of the recipients will not receive my email as it has been caught by the spam filter in their mail server. Nothing on my side could help.

The only way to do is to send them one by one automatically via marketing communications software.
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