wave browser 1.2 not working

i moved into a new house that has a ge security storesafe pro ii video system installed.  I am running IE version 11 on my desktop.  when I type the dvr's ip address in the address bar, nothing comes up at all.  when I run chrome, firefox, or safari (on my macs), wave browser 1.2 does pop up, but after retyping the ip address into the field just below dvr play/ff/rew buttons and click on 'connect', I never see any video output.  can I assume that the dvr is connecting to my network because some browsers do display wave browser 1.2?  and if so, how can I finally get to see and control video from the dvr on any of my pc's or macs?
C--Users-leefamily-Desktop-waveb12.jpg
ysleegesecAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David Johnson, CD, MVPOwnerCommented:
Product Manual
Wave Reader Direct Download

Suggest you use the software..
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ysleegesecAuthor Commented:
this worked on my (windows 7, hardwired to network) desktop beautifully, but my laptop (windows 8, wifi network) always gets a "cannot connect at this time" message.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Browsers

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.