wave browser 1.2 not working

i moved into a new house that has a ge security storesafe pro ii video system installed.  I am running IE version 11 on my desktop.  when I type the dvr's ip address in the address bar, nothing comes up at all.  when I run chrome, firefox, or safari (on my macs), wave browser 1.2 does pop up, but after retyping the ip address into the field just below dvr play/ff/rew buttons and click on 'connect', I never see any video output.  can I assume that the dvr is connecting to my network because some browsers do display wave browser 1.2?  and if so, how can I finally get to see and control video from the dvr on any of my pc's or macs?
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David Johnson, CD, MVPOwnerCommented:
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Wave Reader Direct Download

Suggest you use the software..

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ysleegesecAuthor Commented:
this worked on my (windows 7, hardwired to network) desktop beautifully, but my laptop (windows 8, wifi network) always gets a "cannot connect at this time" message.
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