HP Pavilion 20-2013w all-in-one HD replacement

I am having an issue with an HP Pavilion 20-3013w all-in-one pc.   The hard drive went bad and I can't get it to recognise the replacement.   It keeps saying Error: no boot disk detected or drive failure  The original drive was a 500gig and the new drive is a 2TB drive.   The 2TB drive is brand new out of the box.  In order to get by the message that is displayed I have to move some jumpers on the system board to clear the bios.   Once the bios is cleared it will let me press ESC or F10 to get into the bios screen to disable secure boot.

Any suggestions?

Joel ArmstrongNetwork AdministratorAsked:
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JohnBusiness Consultant (Owner)Commented:
You should disable secure boot at least until you get going. Then set AHCI to compatibility mode - again to get going. Try the new disk now. Also be alert to the fact the drive may not be good - happens.

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☠ MASQ ☠Commented:
"Error: no boot disk detected or drive failure" means the UEFI can't find an operating system on the HDD.
If it's a brand new drive this is expected.  What you need to do is get Secure Boot disabled and into Legacy Mode so you can reinstall Windows from your DVD/USB or image.  Make sure the boot order has the installer location above the HDD
ReeceICT ConsultantCommented:
You shouldn't need to clear the CMOS to access the BIOS.
HP systems usually use F10 to get into the BIOS.  For some UEFI systems though, you might need to use an interrupt key first to then be able to use F10 or enter the BIOS.  This may be 'Esc' or something else.
Then you can disable SecureBoot and allow Legacy/CSM boot.
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noxchoGlobal Support CoordinatorCommented:
Disabling Sevure Boot should help. In your very case I would even recommend disabling UEFI at all.
in order to get the OS on the new drive, you need to boot from DVD
that's why you need to disable secure boot in the bios
Did you create the recovery media for this computer on a set of DVDs or a USB flash drive prior to the old HDD dying?

Does the BIOS recognize the new drive?

If the BIOS recognizes the new drive and you've got recovery media then you'll want to disable Secure Boot in the BIOS as recommended and boot off your recovery media to restore your OS. If the BIOS recognizes the new drive but you don't have recovery media you'll need to either order some from HP (if available) or get an install disc and start from scratch. If the BIOS doesn't recognize the new drive then you need to start there checking to ensure everything is plugged in correctly, etc. It may be a bad drive as mentioned but we won't know until you're further in the process.
Joel ArmstrongNetwork AdministratorAuthor Commented:
As it turned out the system board was bad.    I purchased a new system board from ebay and the drives worked fine.    Thanks for everyone's response.
JohnBusiness Consultant (Owner)Commented:
Thanks for the update.
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