We have common mail box CS inbox. Each team in CS department is then allocated emails or orders on daily to pull these off and circulate to the team who deals with the specific accounts.
I have request from user that is there a way of all the emails and attachments coming to CS mailbox will move of automatically without human intervention.
This is currently the biggest time usage per co-ordinator on a daily basis pulling off all the emails to be entered onto the system.
We are looking to streamline the ways we work and this and would welcome any help or suggestions this process could be made less time consuming
Please advise how we can achieve this in Exchange 2010