Downgrading shoretel phones

Hello

Can someone confirm how we can do the above?

Suppose long term it is better to upgrade director to the latest version in order to support the newer shoretel phones?

Thanks
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CHI-LTDAsked:
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Tim EdwardsIT Team Lead - Unified Communications & CollaborationCommented:
What version of phone firmware is it currently sitting on and what version are you planning on downgrading it to.

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CHI-LTDAuthor Commented:
SWE 4.3.7
CHI-LTDAuthor Commented:
we had issue with newer 485 (think thats the one) not compatible and read downgrading might fix it..
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