Excel based IT ticketing system?

I am looking for an Excel based IT support ticketing system, which generates Ticket numbers and yet allows you to keep a record of issues and solutions for each Ticket.
If a an hta which saves to a database exists then this would work as well, or any script based system.
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Mark GalvinManaging Director / Principal ConsultantCommented:

Have you had a look at Access? There are number of online templates for this kind of system. It all depends on how much automation you need/want.

If you use Sharepoint Online there are few templates out there for that too.

Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
ew, sorry but just no :).
Danny ChildIT ManagerCommented:
I've never seen this done, and I suspect that there's several good reasons.  I know this isn't going to be the answer you want, but here's why.  
Any competent helpdesk system needs to be multi-user, capable of accepting varied and large file attachments, and ultimately will function as a searchable database.  You'll probably want it to send mail, have a FAQ, perform Asset Management, delegate tasks, etc...
Unfortunately, none of these are Excel's strengths (although it has plenty of others!)

It sounds like cost is a big driver in getting to what you want, in that you're after a home-brewed solution.
In that case, I'd suggest SpiceWorks, which is a free Helpdesk package (certainly at it's entry-level option), and can do much more for you besides.

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100questionsAuthor Commented:
Thanks. Perhaps it doesn't exist, and since no one has provided a solution with an Excel based system, I will presume there is none that would be a comprehensive system.
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