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Excel based IT ticketing system?
I am looking for an Excel based IT support ticketing system, which generates Ticket numbers and yet allows you to keep a record of issues and solutions for each Ticket.
If a an hta which saves to a database exists then this would work as well, or any script based system.
If a an hta which saves to a database exists then this would work as well, or any script based system.
ew, sorry but just no :).
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Thanks. Perhaps it doesn't exist, and since no one has provided a solution with an Excel based system, I will presume there is none that would be a comprehensive system.
Have you had a look at Access? There are number of online templates for this kind of system. It all depends on how much automation you need/want.
If you use Sharepoint Online there are few templates out there for that too.
Thanks
Mark