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SAM2009Flag for Canada

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Miss icons in Enterprise Vaults tab of Outlook 2010

Hi,

We use Enterprise Vaults 10 from Symantec for archive. Normally from Outlook 2010 in Enterprise Vaults tab I have more than search icon. How can I get the others icons back?

I remove, readd Enterprise Vault add-ins from Outlook and it doesn't work.
Reboot Outlook and still the same.

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Clark Kent
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Well, if you are sure that your user is been provisioned to the EV, just restart the Exchange Provisioning Task. By the way , why still on Version 10? You should upgrade to version 11. Also note that EV has become part of Veritas.

Zac.
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Exchange provisioning task, it's a service in Enterprise Vault? No risk to just restart it?
It won't. The core services are under-your enterprise vault server-services  (4 services).

Zac.
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So do i have restart all?
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Where in Enterprise Vault I can check if the missing icons are restricted by a policy?
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In your screenshot which setting in that policy could remove icon?
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Thanks