Remote Desktop Printing

Good day,

Scenario:

Server:
Server 2012 Standard 64-bit

Clients:
Windows 7 Pro 64-bit
Windows 8 Pro 64-bit
Windows 8.1 Pro 64-bit

Printer:
Konica Minolta Bizhub 363 connected through ethernet

Issue:

We have a few workstations that connect to the server on remote site through RDP to use an accounting program.
What I have noticed is the local printers show up as redirected, but when you print to it nothing happens, no error and no printing.

Event viewer on remote server:

The document Print Document, owned by administrator, failed to print on printer KONICA MINOLTA 363Series - ***(redirected 2). Try to print the document again, or restart the print spooler.
Data type: RAW. Size of the spool file in bytes: 42723. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\*Servername*. Win32 error code returned by the print processor: 5. Access is denied.


What we do now is to print to PDF and save the file on the redirected C-drive. In the past I have used printing through RDP and it worked fine with no extra configuration.

Is there any way to make this work as it will be more convenient.

Thanks in advance

JJT


PS

This was my previous post, which was not being answered anymore.

Shaik gave and solution to install a specific driver on the server and workstation, but that did not work.

I still get the error on server event viewer when I try to print through remote desktop

The document Print Document, owned by administrator, failed to print on printer KONICA MINOLTA 363Series - ***(redirected 2). Try to print the document again, or restart the print spooler.
Data type: RAW. Size of the spool file in bytes: 42723. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\*Servername*. Win32 error code returned by the print processor: 5. Access is denied.
JJThiartAsked:
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MASWORLDCommented:
Sounds like Driver issue
here my suggest
download the Konica Minolta Bizhub for windows server 2012
and install that driver on the server as a network printer ( this action to add the printer driver to server driver package )
try and test
JJThiartAuthor Commented:
1- Click Start, search for cmd.exe
2- Right click on cmd.exe
3- Click on 'Run as Administrator'
4- Type CD \Windows\System32\Spool and then Press Enter.
5- Type Cacls.exe PRINTERS /e /g users:C and then Press Enter.
6- Restart the computer


This worked for me,

Permission related...?

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JJThiartAuthor Commented:
Got it fixed myself, was commenting to ask if someone else has encountered this issue
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