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Cant Open Otlook Archive file

When trying to open an archive file that has been created by a user it seems to come up with an error. I have attached a screen shot showing the message. The file was created on a previous machine, the machine has been replaced with a new one and since doing this the file is in accessible unless you load outlook up as an administrator. Please could anyone help.
Screen-Shot.jpg

Mark Bill

This is a permissions issue, if you go onto the right click properties menu of the pst file then to security then to advance you can reset the owner of the file here.

Please then proceed to delegate the permissions in the security box for the users you want to be able to use this PST.

PST files are protected by permissions by default.

SStory

As administrator, right click on that file and in security settings Advanced, Take ownership of the file. Then change the permissions by adding whatever user(s) and at least Read and Change(Write) security privileges to them.

Mark Bill

Stay classy Sstory.

HKFuey

ASKER

I have done these things and the user is the owner of the archive file and it still says the error message

Mark Bill

Hi,

Then this is not being done correctly.
Give the user full control in the security box, failing that as a test give everyone full control in the security box to prove it actually works.

Mark

HKFuey

ASKER

Hi

I have set everyone as the owner of this archive file and its still not working and i cant figure out why.

regards
Mathew

John

Open the Archive as Administrator and be sure it is what you expect. Then export it into a new Archive file (new name) on your machine. Now see if the new file opens normally.

SOLUTION

SStory

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SOLUTION

Mark Bill

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