Ameritech.net

Client is receiving almost no emails through their @Ameritech.net email address. For some time they've logged in through Yahoo.com; no customer service available for this. Who do we call? www.isitdownrightnow.com lists ameritech.net as being down, but I'm not sure it would have shown it was up. Help?
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Bruce CorsonPresidentAsked:
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Dave BaldwinFixer of ProblemsCommented:
Pinging Ameritech.net shows 100% loss which pretty much means it's not working.  Can't connect with a web browser either, just no response.

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Bruce CorsonPresidentAuthor Commented:
You're right; what I don't know is that, since ameritech.net email is handled through yahoo.com, should I still be able to ping ameritech.net? Some email addresses don't always have a website connected to them, just the domain name.
Dave BaldwinFixer of ProblemsCommented:
@Ameritech.net has to work well enough to forward the connection to Yahoo.  Something has to work.
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