Cloudberry and Amazon Glacier Storage

We were using Cloudberry along with Amazon's Glacier storage to upload copies of our Veeam backups. We no longer use glacier storage. I am trying to delete the vault on Amazon AWS console but it won't let because the vault is not empty.  I am using Cloudberry Explorer to access the vault to delete the entries. After adding and configuring the storage I can inventory the storage and  it lists all the vault entries. When I select delete it deletes all the entries except one. It gives me the error that the vault is not empty or recently written to. Also I notice in the inventory list it shows all the entries with a size of 0 bytes. I have over 80 terabyte's of storage I need to delete that I am being charged for. Any suggestions would be greatly appreciated
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Gerwin Jansen, EE MVETopic Advisor Commented:
Just to ask the obvious question: you did contact Amazon about this, right? What was their reply?
InSearchOfAuthor Commented:
I was able to figure it out. I installed the client on a different machine. Originally I had installed the client on the server running the backups. I obtained a different set of keys and added the storage. Once I inventoried the storage I was able to delete the archives and then the vault.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
InSearchOfAuthor Commented:
I figured out the solution on my own.
Anton ZorinSolutions Architects ManagerCommented:
Did you delete vault itself?
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.