Keyboard outputting wrong characters

Here is a weird problem.

A keyboard on a Dell Latitude (Windows 7)  is type out wrong characters on an online banking site.

But when test in MS Word - all characters are correct?
LVL 3
furunoAsked:
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Jeff DarlingDeveloper AnalystCommented:
Is the machine using the character mapping regional settings?

If yes, then try pressing Control-Shift twice to switch between maps.
JohnBusiness Consultant (Owner)Commented:
Also make sure Num Lock is NOT on. Num Lock can produce weird results.

Can you try a different keyboard?

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David Johnson, CD, MVPOwnerCommented:
Is the bank located in the same region as the computer is set as? They may be using the en-US encoding and not the regional coding you are using.. Any specific characters that are being interpreted incorrectly?
furunoAuthor Commented:
Thank John.

Num Lock does indeed do funny things to a keyboard - it was turned off and hey presto!

Thanks to all who contributed.
JohnBusiness Consultant (Owner)Commented:
@furuno - Thanks for the update and I was happy to help.
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