Scott Lamond
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Outlook 2010 Crashing With ntdll.dll Error
Starting this morning, all users on our terminal server, Windows 2008 R2, are unable to click on any email messages containing lots of HTML (I assume it's the images being downloaded). Outlook crashes with a reference to ntdll.dll. I will attach two images of potential relevance. I've already attempted a repair of Office 2010 with all users logged off.
ntdll-dll.jpg
ntdll-error.png
ntdll-dll.jpg
ntdll-error.png
Sort your installed updates by date. Any updates installed in-between the time this was working and not working?
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Uninstalling KB3097877 fixed it.