Citrix user logging in from hotel

I have a user with a Mac Air that works totally fine from home most of the time.  Everytime she is traveling, she has trouble logging in.

We are using Win2003 Metaframe 4.5 ( getting upgraded next month to current versions with MS 2012).  The problem really looks like a resource issue.  She logs in ok and then gets a blue screen and sometimes she says a script is running in the background.

We just need to keep it working for 4-6 weeks.
Gloria BurtPresidentAsked:
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Sekar ChinnakannuStaff EngineerCommented:
May be internet issue can you ask her to try with different connection and also you can try reset user citrix profile and check.
Gloria BurtPresidentAuthor Commented:
When she went to the airport, everything worked fine.  I am wondering if there is something we can do to make this easier since every hotel she goes to has this problem.
Sekar ChinnakannuStaff EngineerCommented:
Then its seems to internet problem as most of the hotel they limit the speed. Which cause the performance issue. It's difficult.

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Gloria BurtPresidentAuthor Commented:
Probably not solvable.  I am wondering if I have her use some other remote solution if it would work better.
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