asked on

Outlook crashes after 11/10 Patch Tuesday Windows Updates

Multiple users after installing security and critical windows updates this past Tuesday are experiencing random Outlook crashes and so far the fix is to recreate their mail profile. This is happening on both Outlook 2010 and 2013 clients running on Windows 7 64-bit machines.

Anyone else experiencing the same issue?

FOX

This has been buzzing all over EE today. Find the KB with the office or outlook update and remove it from one workstation to see if that rectifies the issue. If so, you can use one of the enterprise methods for bulk machines in this link.

https://4sysops.com/archives/how-to-uninstall-windows-updates/

Mohammed Khawaja

Multiple people have complained about it today and it is due to a patch installed last night.

FOX

I would remove kb3104540 first, reboot and see if the problem goes away. Try that.

https://technet.microsoft.com/en-us/security/bulletin/dn602597.aspx

FOX

Inside kb3104540 there is a slew of other updates. You may want to narrow it down to the Office 2010 kbs, pull those out test and then take it from there.

https://support.microsoft.com/de-de/kb/3104540

ASKER CERTIFIED SOLUTION

Shane McKeown

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

FOX

fyi, kb3097877 was updated with a fix and reissued with the same kb number.

ref link:
http://www.infoworld.com/article/3004441/microsoft-windows/microsoft-surreptitiously-reissues-botched-patch-kb-3097877-for-windows-7.html

You may want to redownload and test on a machine.