Windows 7. Doing ctrl alt del screen goes black or goes back to ctrl alt del.

I have now 3 machines doing the same thing. As the title says, cant get past ctrl alt del. even in safe mode. restore doent work, last known doesnt work. Any help would be appreciated.. TIA

Bill
LVL 11
BillBondoAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
See if you can boot with a bootable CD (Ultimate Boot CD) or get into Safe Mode some how and uninstall KB3097877. It is the problem update.

http://www.zdnet.com/article/outlook-crashing-after-windows-security-updates-you-are-not-alone/?tag=nl.e589&s_cid=e589&ttag=e589&ftag=TREc64629f
0
BillBondoAuthor Commented:
Hey, thanks for the quick response. Definitely seems to be the issue. Cant get to these machines. Is there a script to undo this? Any other thoughts as to undo this potential disaster? We had a machine here that we Dell defaulted just two hours ago because of this!!! dang namit
0
JohnBusiness Consultant (Owner)Commented:
Can you boot from a CD?  If Ultimate Boot, you may possibly be able to uninstall the update. I do not know of a script but I will take a look.
1

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Cloud Class® Course: Microsoft Exchange Server

The MCTS: Microsoft Exchange Server 2010 certification validates your skills in supporting the maintenance and administration of the Exchange servers in an enterprise environment. Learn everything you need to know with this course.

BillBondoAuthor Commented:
Hey John. From our monitoring software we are able to uninstall that update. That could have been messy. Thanks
0
JohnBusiness Consultant (Owner)Commented:
@BillBondo - Thanks and I was happy to help and I am glad uninstalling the update worked for you.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.