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BillBondo
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Windows 7. Doing ctrl alt del screen goes black or goes back to ctrl alt del.

I have now 3 machines doing the same thing. As the title says, cant get past ctrl alt del. even in safe mode. restore doent work, last known doesnt work. Any help would be appreciated.. TIA

Bill
Windows 7

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John

8/22/2022 - Mon
John

See if you can boot with a bootable CD (Ultimate Boot CD) or get into Safe Mode some how and uninstall KB3097877. It is the problem update.

http://www.zdnet.com/article/outlook-crashing-after-windows-security-updates-you-are-not-alone/?tag=nl.e589&s_cid=e589&ttag=e589&ftag=TREc64629f
BillBondo

ASKER
Hey, thanks for the quick response. Definitely seems to be the issue. Cant get to these machines. Is there a script to undo this? Any other thoughts as to undo this potential disaster? We had a machine here that we Dell defaulted just two hours ago because of this!!! dang namit
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John

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John

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BillBondo

ASKER
Hey John. From our monitoring software we are able to uninstall that update. That could have been messy. Thanks
John

@BillBondo - Thanks and I was happy to help and I am glad uninstalling the update worked for you.