Windows 7. Doing ctrl alt del screen goes black or goes back to ctrl alt del.

BillBondo
BillBondo used Ask the Experts™
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I have now 3 machines doing the same thing. As the title says, cant get past ctrl alt del. even in safe mode. restore doent work, last known doesnt work. Any help would be appreciated.. TIA

Bill
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
See if you can boot with a bootable CD (Ultimate Boot CD) or get into Safe Mode some how and uninstall KB3097877. It is the problem update.

http://www.zdnet.com/article/outlook-crashing-after-windows-security-updates-you-are-not-alone/?tag=nl.e589&s_cid=e589&ttag=e589&ftag=TREc64629f
Hey, thanks for the quick response. Definitely seems to be the issue. Cant get to these machines. Is there a script to undo this? Any other thoughts as to undo this potential disaster? We had a machine here that we Dell defaulted just two hours ago because of this!!! dang namit
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Can you boot from a CD?  If Ultimate Boot, you may possibly be able to uninstall the update. I do not know of a script but I will take a look.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Hey John. From our monitoring software we are able to uninstall that update. That could have been messy. Thanks
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
@BillBondo - Thanks and I was happy to help and I am glad uninstalling the update worked for you.

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