Outlook 2010 crashing when trying to open an email sent from any phone with phone number showing

1. Outlook 2010 crashes when trying to open specific emails sent from any phones. Affecting all users with outlook 2010. They could access these emails before. All other emails are accessible.
2. Opened in safe mode and still crashes when accessing the specific phone email.
3. Can access the phone email from the OWA with no issues. They are on exchange 2010 onsite.
4. Recreated the profile and still crashes when trying to access the emails sent from any phone. All other emails accessible.
5. Tested with another user and if they try to access the email, after outlook crashes they cannot open it again until I disable 1 single add-in, then they can open outlook again but still cannot access the email sent from a phone but all other emails are accessible.
6. The From: looks like this with the telephone numbers in replace of the X's for their privacy. From: +1xxxxxxxxxx@tmomail.net [+1xxxxxxxxxx@tmomail.net]
7. Can be from ATT or Tmobile phone, also getting this same issue with outlook at another client besides this client, same exact issue.
8. Ran office repair and made sure office 2010 is completely up to date. Still same issue.
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FOXActive Directory/Exchange EngineerCommented:
There have been office issues buzzing all over EE in regards to outlook today from yesterdays patches.  I would remove kb3104540 from one workstation, reboot and then retest or you can look at the the kbs baked in to the 3104540 which are related to office 2010 and remove those to see if those fix your issue.  


popeyedctsAuthor Commented:
I looked for that KB in the installed updates and it was not there. Does it refer to office 2010 as well or could it be another specific update. Looks like office had multiple updates last night that could be causing the issue.
popeyedctsAuthor Commented:
Thank you for the correct path to follow. Found out the issue from Appriver tech not Microsoft that the exact update causing the issue was KB3097877 Security Update for Microsoft Windows. We had 3 clients with their outlook crashing that uninstalling this update fixed the issue. Thanks again! Issue(s) resolved!!!

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popeyedctsAuthor Commented:
Tested and resolved 3 separate outlook crashing issues from 3 separate clients by uninstalling the KB3097877 update. Appriver actually gave us the resolution, Microsoft tried to charge us 499. to get support for the issue!
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