VB.net Installation file hanging on Wondows 8


I am trying to install my deployed VB.net Excel 2010 add-in on a machine on an office network and it just hangs
showing the hour glass. The machine has Excel 2013 on it. It installed in seconds previously and installed on all 3 of the other machines on the network.
I am not sure where to start. What might cause this?

Murray BrownMicrosoft Cloud Azure/Excel Solution DeveloperAsked:
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Scott McDaniel (Microsoft Access MVP - EE MVE )Infotrakker SoftwareCommented:
Could be many different things.

Have you reviewed the Event Log on the machine where it hangs? This might give you some clues as to what's going on.

Are you sure that machine is fully up to date in regard to Windows and Office updates, and has the right .NET Framework installed?

Have you tried installing on that machine while logged in as a different user? A corrupt user profile can cause installation issues. If you find you can install as a different user, then you'd need to recreate the user profile that's giving you troubles.

Could also be a previous installation has hung. Try using the "Installation Cleaner" here:


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Murray BrownMicrosoft Cloud Azure/Excel Solution DeveloperAuthor Commented:

Thanks. Windows Updates were the issue, I uninstalled several the let Windows Update run and problem fixed itself
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