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Try disabling Graphics Hardware Acceleration:<br />
<br />
Outlook 2013 - <a href="http://www.slipstick.com/outlook/2013/outlook-2013-hangs-due-hardware-acceleration/" rel="ugc">http://www.slipstick.com/outlook/2013/outlook-2013-hangs-due-hardware-acceleration/</a><br />
Outlook 2010 - <a href="http://ccm.net/faq/13592-outlook-disable-hardware-graphics-acceleration" rel="ugc">http://ccm.net/faq/13592-outlook-disable-hardware-graphics-acceleration</a>
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Try disabling Graphics Hardware Acceleration:

Outlook 2013 - http://www.slipstick.com/outlook/2013/outlook-2013-hangs-due-hardware-acceleration/ [http://www.slipstick.com/outlook/2013/outlook-2013-hangs-due-hardware-acceleration/]
Outlook 2010 - http://ccm.net/faq/13592-outlook-disable-hardware-graphics-acceleration [http://ccm.net/faq/13592-outlook-disable-hardware-graphics-acceleration]

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Spot on ! Removing KB3097877 has resolved Outlook crashing on both are windows 7 machines (Outlook 2010 adn 2013).<br />
<br />
Thank you so much!
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Spot on ! Removing KB3097877 has resolved Outlook crashing on both are windows 7 machines (Outlook 2010 adn 2013).

Thank you so much!

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<div class="content wysiwyg-content">
I have 2 users - one on Outlook 2010 the other on 2013.<br />
<br />
This week their outlook just stops (crashes), closes then says recovering and opens whenever they click on an email that has embedded images. <br />
<br />
Weird thing is It doesn’t happen of every email that has images. Its like its trying to download the images but Outlook just stops.<br />
<br />
I've tri3ed disabling add-ons and also deleting Content.Outlook (%USERPROFILE%\Local\Micro<wbr />soft\Windo<wbr />ws\Tempora<wbr />ry Internet Files\Content.Outlook) but still getting the same issue.<br />
<a href="https://filedb.experts-exchange.com/incoming/2015/11_w46/1011821/Crashes.JPG" target="_blank" class="file-inline" title="Crash error message (24 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Crashes.JPG</a>
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Crashes.JPG

I have 2 users - one on Outlook 2010 the other on 2013.

This week their outlook just stops (crashes), closes then says recovering and opens whenever they click on an email that has embedded images. 

Weird thing is It doesn’t happen of every email that has images. Its like its trying to download the images but Outlook just stops.

I've tri3ed disabling add-ons and also deleting Content.Outlook (%USERPROFILE%\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook) but still getting the same issue.

Outlook 2010 and 2013 stops / crashes when opening emails with embeded images

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Photo and imaging software is used to edit and compose raster images; Adobe Photoshop, which dominates the market, has its own topic. Common actions include cropping, slicing, retouching, color replacement, masking and erasing. Other programs include Apple Photo, Corel PaintShop Pro, GIMP, Serif PhotoPlus, Pixlr, PhotoScape, Picasa and IrfanView.