Exchange mailbox move BES 5

numanmalik
numanmalik used Ask the Experts™
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I'm trying to move some BES users from one Exchange mailbox server1 to server2. If I run handheldcleanup.exe would that effect any user which is still connected to the old server 1?
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Manpreet SIngh KhatraSolutions Architect, Project Lead
Top Expert 2013
Commented:
Hello numanmalik,

As i see in the listed article below you can try with -u and shouldnt be issues
http://support.blackberry.com/kb/articleDetail?ArticleNumber=000037368

- Rancy
Server Administrator
Commented:
Handheld cleanup should not affect any current users connected to the old server as long as both server intercommunicate. An example would be that you have an old 2007 environment and you are migrating to 2010. However, in that case, the BES service account would need to have been migrated to the new server first. The utility is typically used when someone changes OU's or something like that. Typically, that is when I have had to run the utility.

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