surface pro 3 touch screen issue-windows 8.1

In landscape mode, top 1 inch band of screen will work with pen but not finger touch.  The rest of the screen works with finger or pen, but sometimes both will become unresponsive briefly, then resume normal function.  Tried the normal fixes - clean screen, shutdown, checked for updates, can't calibrate for finger because the first cross hairs are in region that doesn't work with finger.  It is about 3 months old and was working fine.  Scanned for virus/malware.  Will be getting the device this weekend to work on this issue. I find it is a common issue but no fixes.  Any suggestions would be appreciated.
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William FulksSystems Analyst & WebmasterCommented:
Is there a sticker or anything stuck on the screen that may be throwing it off?

If you can't even calibrate it, try uninstalling then reinstalling the touchscreen drivers and see if that helps. If not, I'd call Microsoft and get a warranty case open.
yel69p51Author Commented:
No nothing stuck on the screen.
I've looked in device manager and tried the update process for touch screen, but haven't deleted it in device manager.  I will give that a try this weekend.  Thanks
yel69p51Author Commented:
Uninstalling touch screen in device manager didn't fix the issue.  I noticed that when using finger touch I couldn't move an icon into the 1 inch area at the top of the screen.  Pen and mouse could.  
I found this link
Since I've tried everything else I gave it a shot.  Worked great.  This calibration tool does NOT want you to touch the screen when it calibrates.  It opens a command window, runs, then closes command window.

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yel69p51Author Commented:
I found out sony made the screen and went to support at sony
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Windows 8

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