cannot SSH into Centos Web Panel server as a standard user created by the panel?

here's what I get sshing in using debug mode:

debug1: Next authentication method: publickey
debug1: Trying private key: /root/.ssh/identity
debug1: Offering public key: /root/.ssh/id_rsa
debug1: Authentications that can continue: publickey,gssapi-keyex,gssapi-with-mic,password
debug1: Trying private key: /root/.ssh/id_dsa
debug1: Next authentication method: password
xxxxx@support.xxx.net's password:
debug1: Authentication succeeded (password).
debug1: channel 0: new [client-session]
debug1: Entering interactive session.
debug1: channel 0: free: client-session, nchannels 1
Connection to support.xxxx.net closed by remote host.
Connection to support.xxxx.net closed.
debug1: Transferred: stdin 0, stdout 0, stderr 101 bytes in 0.0 seconds
debug1: Bytes per second: stdin 0.0, stdout 0.0, stderr 73342.2
debug1: Exit status -1

on the server in /var/log/secure:
Nov 12 18:05:52 centos67 sshd[27338]: Accepted password for xxxxx from 64.26.xxxx port 47324 ssh2

the user has a proper shell in /etc/passwd

any clues?
Mike SmithAsked:
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gheistCommented:
does user have a home directory?
useradd -m
nociSoftware EngineerCommented:
If the user home directory is inaccesible, the user is planted into /....
there is nothing in the ~/.profile , ~/.bashrc or /etc/profile script that would cause a logout?
(assuming bash or likewise is used.)

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