File server - Windows server 2012 R2
Work station - Windows 7 Enterprise 64-bit
I have not seen this issue before, and wanted to post this on here
I have a user who is accessing a file who only himself and his boss use, however he complains that he always gets 'file locked for editing', I was sure that another user had permission and was just using the file like what usually happens, but apparently last night we had a blue moon
the issue doesn't happen consistently however when it happens I have him call me and we try some troubleshooting steps.
I managed to get a look at the 'Share and storage management' when the issue occurs and it appears that his account is actually opening the file 3 times, one of the times it opens it as write mode, the other two have read only mode.
He then closes the file and opens it again and it opens ok, he closes it and tries to open it again and he gets file locked again.
Has anyone else experienced this kind of issue or have any suggestions?