I have searched though and looked at answers elsewhere and on this site. I think the problem boils down to the fact that in the indexing option in Outlook, I can add Outlook, but the sub folder for the account (.pst) is not there. I cannot browse to it to add it. It should be added by default. Outlook is also not listed in control panel indexing options and cannot be added there. I should be able to browse to it to add it to indexing.
At first email was found up to a certain date in outlook, but not any newer messages. After rebuilding the index, search returned no results at all.
I found that In Outlook Index settings Current location: C:\ProgramData\Microsoft was there. The subfolders Search\Data\Applications\Windows and subsequent files didn't exist. Removing Indexing rebooting and replacing did fix this issue. The data files were then created when the index was rebuilt.
I have stopped windows Search in Services, rebooted and started windows search again.
I have repaired Office
repaired the .pst file (Scanpst)
Removed indexing from add & remove programs, rebooted and replaced it.
Re-indexed a few times
Check file extensions in indexing for .pst, .ost and .msg.
Checked properties of .pst and outlook to be sure indexing is enabled.
I have checked error logs, any errors were caused by indexing internet explorer History. I have since removed it form indexing.
I am going to try to uninstall Office 2013, run Microsoft's office removal tool. then reinstall Office 2013. That is my last resort at this point.
I do not have the system with me as it is a work machine. I am looking for other ideas to resolve this headache.
Any ideas for fixing this issue are appreciated. This is occurring on a clients computer. Thank you.