Outlook 2013 crashes when I move an email to a different folder

Outlook 2013 crashes when I move an email from the Inbox to a different folder.

There are two Pop email accounts going into one pst file (the email provider (BT) does not provide IMAP for their btconnect.com domain email users). Personal folders are stored at the same level as the Inbox (not within it). The file is quite large at 1.8GB. I have run scanpst, which found and corrected errors and I have compacted the file. I have also disabled all add-ins but none of these actions has solved the problem.

This error has only started occuring this week so perhaps a Microsoft update has caused the issue.

Does anyone know if this is a known issue for Outlook 2013 and whether it would be solved by installing Office 2016?
grapey100Asked:
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Clark KentSoftware Engineer cum BloggerCommented:
Sometimes suspicious email (which usually holds virus) put such kind of impact on Outlook’s performance. Deleted that particular email and then try to open your Microsoft Outlook.

Feel free to ask further!!!

Cheers
Clark Kent
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grapey100Author Commented:
Not sure why but the problem seems to have resolved itself - perhaps another Windows update!
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grapey100Author Commented:
No infected emails - the problem was affecting any email so not an answer that could help.
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