EqualLogic PS5000X-Network Interface LED on InActive Control Module

The are no LED lights  on the Network Interfaces on the secondary controller of our EqualLogic PS5000X.  Is this by design or do I have a bad Controller?

SANHQ shows that  it is  healthy.  The battery status is good and NVRAM battery is good.  The  power light is green and the ACT light orange  since it is  the secondary controller.
McGruberAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

kevinhsiehCommented:
Most of the EqualLogic models can use NICs from either the active or passive controller if there is no connection on the active controller. To test this, you can unplug a single connection from the active controller and see if a connection on the passive controller lights up.

It's also possible that the PS5000 only supports connections on the active controller.  It's hard for me to check on my phone.

The PS5000 series is well out of support from Dell. I suggest you look at replacing it, or at least get a support contract from Parkplace Technologies.

For replacement arrays, Nimble Storage has much better reliability, performance, and expandability with similar ease of use. Dell is going to kill the EqualLogic line, and that was before the EMC acquisition.
1
McGruberAuthor Commented:
please note that is it normal for the passive controller to have inactive link ports. They will activate in the event the controller becomes the active controller.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
McGruberAuthor Commented:
3rd party provider.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.