Link to home
Start Free TrialLog in
Avatar of eemoon
eemoon

asked on

WCL is stuck in booting status

Hi Expert
I have WLC4402 and new adapter-DB9f-RJ45. After powering on, it stops in booting up, Please see the below. I cannot type any username and even any letters. If I press Esc key to try to set it back to factory configuration, there is any reaction.  It looks like that the keyboard does not work. Actually I confirm keyboard work well. Any one can give some suggestion ? Thank you.



.......
Starting TSM: ok
Starting CIDS Services: ok
Starting Ethernet-over-IP: ok
Starting DTLS server:  enabled in CAPWAP
Starting CleanAir: ok
Starting WIPS: ok
Starting SSHPM LSC PROV LIST: ok
Starting RRC Services: ok
Starting FMC HS: ok
Starting Management Services:
   Web Server: ok
   CLI: ok
   Secure Web: ok

(TME-CISCO-4402)

Enter User Name (or 'Recover-Config' this one-time only to reset configuration to factory defaults)

User:
Avatar of Craig Beck
Craig Beck
Flag of United Kingdom of Great Britain and Northern Ireland image

Are you using a blue serial-RJ45 cable?
Avatar of eemoon
eemoon

ASKER

Hi Thank you so much for your fast reply. I just bought a new adapter, (DB-9 Female Console Adapter RJ45). I need to plugging several line into the plug manually. I got the sequence of lines(please see picture in attachment) from internet. I doubt the sequence does not match my lines because I found other line sequence on the internet.

Here is my connection:
1 PC-USB-female-port  
2 usb-male-port-------male-DB9-port  
3 female-DB9-port---RJ45  (blue cable)
4 DB9-female-console-adapter (just bought)
5 WLC-female-port

Usually we just use step 1 to 3 to connect router
Capture.PNG
Make sure your pinouts match this...

http://www.wti.com/p-236-72-3383-01-cisco-rollover-console-cable-blue-db9-to-rj45-6.aspx

It may just be that what you've aired at the adapter doesn't match up.
Avatar of eemoon

ASKER

I replaced it with a new RJ45-DB9 adapter. The output from the console is the same as before. I still cannot type usename or any words after booting. Now I am not sure if the WLC can work well
ASKER CERTIFIED SOLUTION
Avatar of Craig Beck
Craig Beck
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of eemoon

ASKER

It is so great! after i changed crt to putty. it began to work. Thank you