How do I stop Windows 10 Mail hijacking my mail

On my PC I use MS Outlook with my GMail POP3 account and use the recent: prefix to make it behave like my other PO3 email accounts by downloading the emails to each device. For some reason GMail is the only provider that seems to want to make their POP3 behave like IMAP and stop it from downloading more than once.

Unfortunately my phone won't accommodate the recent: prefix and so it doesn't always get my emails, and other times it loses them before I even get to see them. I think it's because my Windows 10 Mail snaffles the email, marks it as downloaded, and therefore prevents me from accessing it on my phone.

The reason I suspect Windows 10 Mail is because notification of my emails appears on the Windows 10 notification list (I would rather it didn't but that's another question). I have tried going into Windows Mail, selecting Accounts (where it tells me to click on the account you want to change) but nothing happens so I suspect Windows 10 Mail isn't working anyway.

Is there any way to remove or disable Windows 10 mail?
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JohnBusiness Consultant (Owner)Commented:
I am using Outlook 2016 on Windows 10 Pro set up as POP3 using and that works. My iPhone uses IMAP at my mail supplier and that works.

I have set Outlook to be my default mail application and Windows 10 Mail does not interfere. Have you tried that?

Perhaps repair Office (Control Panel) and remake your Outlook email account.
I don't understand your problem with IMAP. It works perfectly and the mails stay on the server unless you change your client's default settings. That means all mails should be available on all clients you access the GMail account with, you don't need to downgrade to use POP (in Pop mail there could be issues like those you are complaining about). With IMAP you have many advantages over POP, for example the directory structure of your mail server comes through to your Client, while on POP you only see what is in the "Inbox" folder. That way you can use a good structure on the server and it is easier to organize the mails.

As for Windows Built in mail, just disable the mail crapp of Windows 10 (Right click on the app in the start menu, select "Turn Live Tile off", and then also "Unpin from start"). After that the Mail Crapp shouldn't make itself noticed anymore. But as you have made outlook your main mail client, you should still get notifications whenever a new mail arrives.
Rob4077Author Commented:
Thanks for your comments. I will try a repair soon, as suggested, just a quick question - how do I make Outlook my main mail client?

As for IMAP, the way I use my emails is:
1. All emails go to all my devices.
2. When I am out I look at emails on my phone. If they're urgent or if they require follow up later while I'm out I will leave them there, but if I intend dealing with them when I get home I just delete them.
3. When I get home I deal with them and file them where needed.

My problem was that often emails I wanted to keep on my phone just disappear (only GMail)

I am open to suggestions as to a better way of doing it. Does IMAP work when I am out of comms range? No value at all if it doesn't
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If you delete mail, it is deleted on the server. Don't delete mail unless you really want to get rid of it.
JohnBusiness Consultant (Owner)Commented:
when I get home I just delete them.  ........ often emails I wanted to keep on my phone

You cannot do this with IMAP.. If you delete it in IMAP, it will go away on the iPhone and vice versa.

Do not delete emails you ultimately wish to keep (even for a few days). Is there a better way?  Not really.
Rob4077Author Commented:
Perhaps I failed to explain well. When I delete a POP3 email from my phone (Inbox) it leaves an uncluttered list of a few important emails on the phone. If I need to look up deleted ones I just look in the inbox, where they remain for a few months before I clear them out. The original remains on the server nonetheless.

When I get home I look on the PC and deal with all emails. Works great.

My problem is that I have an email reader somewhere that detects that an email has been downloaded and so doesn't make it available for download on my phone. Tonight, for example, I quickly glanced at my phone and noted an email that I wanted to deal with after the meeting but before going home. By the time the meeting finished the email had disappeared from my phone. Grrrrr! So I had to wait till now to deal with it.
JohnBusiness Consultant (Owner)Commented:
My problem is that I have an email reader somewhere that detects that an email has been downloaded and so doesn't make it available for download on my phone   <-- What might that be?  I use Outlook and no such issues. What email readers are you using?
Rob4077Author Commented:
I use Outlook too but Windows 10 installed another and when I was playing around after installing Windows I linked to it's built in reader. I would just like to delete or deactivate it and hopefully that will fix my issues.
JohnBusiness Consultant (Owner)Commented:
Make sure your updates are complete as Windows Mail was updated today.

Check in Outlook options in the Account Setup that you make sure "Leave mail on the server" is set. If you set Outlook to delete on the server upon reading email, then it will go away on the phone. That has always been true and not a function of Windows 10 or Windows Mail. The flag may not have been set properly when setting up.

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I already explained how you can disable Windows 10 crapps, like the built-in mail crapp.
Rob4077Author Commented:
Thanks for your helpful direction. I have made the changes and hopefully it will all work as required.
JohnBusiness Consultant (Owner)Commented:
Thanks for the update and I was happy to help.
Rob4077Author Commented:
You often have John, Thanks.
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