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FosterThomas🇺🇸

Quickbooks Script Error Premiere 2014
Using Premiere 2014 and all of a sudden the only two computers that are used to access Quickbooks get this script error at start up.

If you hit Yes everything works fine, but for 6 years we had no issues and now all of the sudden two different computers are displaying the same script error.

I have tried google and cannot come up with any answers.

IE is the default browser on both machines, Display a notification about every script error in IE is unchecked, all windows and IE updates are installed.

Any ideas?
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Avatar of FosterThomasFosterThomas🇺🇸

ASKER

I did the above before posting my question John to no avail, I appreciate the suggestion though.
Avatar of JohnJohn🇨🇦

You did both the QB Repair AND the IE Reset and no luck.

Now try this:  Set up a new, test Windows User Profile (Account), log into the new Windows Account and set up QB in the new Windows Account.

Does the issue occur in a new Windows Account?  QB is susceptible to Windows Profile damage.
Avatar of FosterThomasFosterThomas🇺🇸

ASKER

I can't really do that, we are on a domain, so logging in as another user will not give the new user on that machine access to the database.  The location of the database is only accessible permissions by two users, the two having the same issue.   It's on two computers and two different users so I don't believe it's a user issue.
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Avatar of JohnJohn🇨🇦

You still may have an issue with the machine.

Try a temporary install of QB on a completely different machine, log into the user and see if the issue occurs on a new setup / machine.
Avatar of FosterThomasFosterThomas🇺🇸

ASKER

After a repair and then a system restart your advice above seemed to work, I had to restart the whole machine though after the repair, which I didn't think was necessary.   Thanks for your help.
Avatar of FosterThomasFosterThomas🇺🇸

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Thanks
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Avatar of FosterThomasFosterThomas🇺🇸

ASKER

John,

my apologies for jumping the gun but on the third open of QB the script error came back.
Avatar of JohnJohn🇨🇦

Try a different machine as noted and see if that works.

Also consider upgrading to QBV2015 or 2016 as it may be security updates causing the issue.
Avatar of JohnJohn🇨🇦

Please let us know whether a third (different) machine worked. I have no issues on Windows 7 Pro 64-bit with QuickBooks V2015 on several different machines.
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Avatar of JohnJohn🇨🇦

@FosterThomas - Thanks and I was pleased to help.
Hardware Firewalls

Hardware Firewalls

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Hardware-based firewalls provide more sophisticated protection for inbound and outbound traffic than the simple Windows software firewall or the basic NAT firewalls found in routers. These devices implement techniques such as stateful packet inspection, deep packet inspection, and content filtering; and may include built-in antivirus and anti-malware protection.