how to line up officejet 8600 print jobs

All of a sudden, print jobs on a HP Officejet 8600 are printing out with an extra wide left margin.   I have uninstalled the print drivers and reinstalled, made sure the ink cartridges are correctly installed, and that the correct margin and paper select settings are chosen.....the quality of the print job seems normal, just the alignment is off....any suggestions?
Roger GoguenSystems AdministratorAsked:
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Guru JiCommented:
I assume this is happening from any application you trying to print. You can try updating your firmware, as sometimes any known issues can be fixed via firmware update. Moreover try reset on your printer. Keep in mind 8600 had three reset options as listedn below

1. The partial Reset :
The partial reset basically just refreshes the printer and clears out unneeded memory from the printer. This type of resets fixes minor printing issues such as slow printing, cartridge errors, etc..

2. The Semi-Full Reset:
The Semi-Full Reset is the most useful type of reset. However, this clears out all the custom setting from your printer and returns if to its default factory settings. Use this reset if the partial reset does not fix your issue.

3.Full Reset:
The full reset is the most powerful reset. If all other reset procedures is not working you can do this. However, it is not recommended as it really clears deep settings from your printer and any interruption on the reset process may render your printer unusable.


In order to access any of those reset options you have to go through support menu which is hidden. In order to access the support menu you have to perform following:

1. Turn OFF your printer.
2. Wait for 10 Seconds before turning it ON again.
3. Just as the printer turns ON, press the back button (arrow icon) on the front panel of the printer “4 times”.
4. If you did it correctly, the support menu should appear.

Once you are in the support menu then there are several options under the support menu. To access the resets menu all you need to do is navigate through the right until you find the resets menu. Under the resets menu, you will find the three different types of resets, the partial reset, semi-full reset and the full reset. Select the appropriate type of reset you need, and your printer should start resetting itself.

Hope that should guide you to correct your printer issue.
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hdhondtCommented:
A few things to check.

1. Make sure that the paper size selected is the same as installed in the printer. For example, if your application/driver is set to A4 and you use Letter paper, the margins will differ (Letter is wider than A4)

2. Check there are no bits of paper stuck anywhere in the printer.

3. Try running HP's Print and ScanDoctor to see if it finds any problems
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