Synaptics Mouse - scrolling icon artifact

QUESTION: How do I stop this "artifact" being left on my screen after scrolling?

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Background Info: I'm getting an "artifact" left on my screen after I scroll.  It happens randomly and I'm not sure what's causing it.

Computer Specs:
Dell XPS L502x
Windows 10

I've installed the latest driver with no success: http://drivers.synaptics.com/Synaptics_v19_0_19_1__C__x86-x64__Win10__Signed__MS_Win10_UXUI_PS2_SMbus.zip

If I kill the SynTPEnh.exe process, the artifact is removed until one of the next times I scroll.
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Thoughts?
LVL 43
RobOwner (Aidellio)Asked:
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JohnBusiness Consultant (Owner)Commented:
Did you get your driver from Dell?  

I have a ThinkPad X230 and the most recent Synaptics driver is 19.0.17.2 Windows 10 32-bit - 64-bit.

I do not have any issue as you describe.

Could it be a Video problem (need the latest Video driver)?

Did you install Threshold 2?  and if so, what happened in Reliability Monitor?

I see Synaptics SMBus Driver was updated, the Pointing device was updated (but Programs and Features still says 19.0.17.2)
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RobOwner (Aidellio)Author Commented:
Hi John,

I think I've solved it.

I've got two video cards and I reset nVidia to use the defaults for 3d rendering

I've also told it to run in Windows 8 compat mode.

Hasn't come up since
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RobOwner (Aidellio)Author Commented:
Final issue was the video card's, nVidia 3d rendering engine.  The default was set to my Intel internal video and resetting the settings in the nVidia control panel has solved the problem.  Incidentally, it has also fixed a few other issues on my laptop! :)

Some points to John for pointing me towards the video card.  Another vendor that I was communicating with, also suggested the video card.
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JohnBusiness Consultant (Owner)Commented:
Thanks for posting the solution. I was happy to help.
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