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Final issue was the video card's, nVidia 3d rendering engine. &nbsp;The default was set to my Intel internal video and resetting the settings in the nVidia control panel has solved the problem. &nbsp;Incidentally, it has also fixed a few other issues on my laptop! :)<br />
<br />
Some points to John for pointing me towards the video card. &nbsp;Another vendor that I was communicating with, also suggested the video card.
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Final issue was the video card's, nVidia 3d rendering engine.  The default was set to my Intel internal video and resetting the settings in the nVidia control panel has solved the problem.  Incidentally, it has also fixed a few other issues on my laptop! :)

Some points to John for pointing me towards the video card.  Another vendor that I was communicating with, also suggested the video card.

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Thanks for posting the solution. I was happy to help.
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Thanks for posting the solution. I was happy to help.

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<div class="content wysiwyg-content">
<b>QUESTION: How do I stop this &quot;artifact&quot; being left on my screen after scrolling?</b><br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2015/11_w47/1019921/Clipboard01.jpg" target="_blank" title="Clipboard01.jpg (75 KB)"><img alt="Clipboard01.jpg" class="file-block lazyload" style="max-width: 637px;" data-src="https://filedb.experts-exchange.com/incoming/2015/11_w47/1019921/Clipboard01.jpg" /></a><br />
<b>Background Info: </b>I'm getting an &quot;artifact&quot; left on my screen after I scroll. &nbsp;It happens randomly and I'm not sure what's causing it.<br />
<br />
Computer Specs:<br />
Dell XPS L502x<br />
Windows 10<br />
<br />
I've installed the latest driver with no success: <a href="http://drivers.synaptics.com/Synaptics_v19_0_19_1__C__x86-x64__Win10__Signed__MS_Win10_UXUI_PS2_SMbus.zip" rel="ugc">http://drivers.synaptics.com/Synaptics_v19_0_19_1__C__x86-x64__Win10__Signed__MS_Win10_UXUI_PS2_SMbus.zip</a><br />
<br />
If I kill the SynTPEnh.exe process, the artifact is removed until one of the next times I scroll.<br />
<a href="https://filedb.experts-exchange.com/incoming/2015/11_w47/1019941/Clipboard02.jpg" target="_blank" title="Clipboard02.jpg (26 KB)"><img alt="Clipboard02.jpg" class="file-block lazyload" style="max-width: 306px;" data-src="https://filedb.experts-exchange.com/incoming/2015/11_w47/1019941/Clipboard02.jpg" /></a><br />
Thoughts?
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Clipboard01.jpg

Clipboard02.jpg

QUESTION: How do I stop this "artifact" being left on my screen after scrolling?



Background Info: I'm getting an "artifact" left on my screen after I scroll.  It happens randomly and I'm not sure what's causing it.

Computer Specs:
Dell XPS L502x
Windows 10

I've installed the latest driver with no success: http://drivers.synaptics.com/Synaptics_v19_0_19_1__C__x86-x64__Win10__Signed__MS_Win10_UXUI_PS2_SMbus.zip

If I kill the SynTPEnh.exe process, the artifact is removed until one of the next times I scroll.


Thoughts?

Synaptics Mouse - scrolling icon artifact

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Windows OS

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